Privacy policy

Privacy Policy
Effective Date: 3/17/2026

Premium Recovery Group LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

    - Name
    - Email address
    - Phone number
    - Any information you provide through our contact forms

Non-Personal Information:

    - Browser type
    - Device information
    - IP address
    - Website usage data

2. How We Use Your Information

We use your information to:

    - Respond to inquiries and provide customer support
    - Review potential claims and provide services
    - Communicate updates or request additional information
    - Send service-related communications, including text messages if you have provided consent
    - Improve our website and services

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

    - Attorneys or third-party partners assisting with your claim
    - Service providers that help operate our business
    - Government agencies or entities as required to process claims

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You may:

    - Request access to your personal information
    - Request corrections or updates
    - Request deletion of your information, where applicable

To make a request, please get in touch with us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. SMS Communication & Consent

If you provide your phone number through our website or forms, you consent to receive text messages from Premium Recovery Group LLC related to your inquiry, claim updates, appointment reminders, and service-related communications.

          - Message frequency may vary

          - Message and data rates may apply

          - You can opt out at any time by replying STOP

          - For assistance, reply HELP or contact us directly

We collect personal information such as name, phone number, email address, and any information submitted through our forms.

This information is used to respond to inquiries, provide services, and communicate regarding potential claims.

We do not sell, rent, or share your personal information or SMS consent with third parties for marketing purposes.

We may use cookies or similar tracking technologies to improve website functionality and user experience.

We implement reasonable security measures to protect your information.

You have the right to request access, correction, or deletion of your personal information by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact:

Premium Recovery Group LLC
Email: support@premrecgroup.com
Phone: 702.381.2630

By using our website, you consent to the terms of this Privacy Policy.